Privacy Policy
Last updated: January 15, 2026
At Volsemx S.A. de C.V. (hereinafter, "Volsemx"), located at Av. Paseo de la Reforma 505, Floor 12, Col. Cuauhtémoc, C.P. 06500, Mexico City, we are committed to protecting our users' privacy. This Privacy Notice is issued in compliance with Mexico's Federal Law for the Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations.
1. Data Controller
Volsemx S.A. de C.V., with Tax ID (RFC) VSM200315AB7, is the entity responsible for processing your personal data. Our Data Protection Department can be contacted via email at privacidad@volsemx.com or by phone at +52 55 8421 3067, extension 201.
2. Personal Data We Collect
To provide our financial advisory services, we may collect the following personal data: full name, email address, phone number, and any information you voluntarily provide through our contact form. We do not collect sensitive personal data such as banking information, account numbers, or biometric data through this website.
3. Purposes of Data Processing
Your personal data will be used for the following primary purposes: responding to your inquiries and information requests, providing personalized financial guidance, following up on your advisory case, and sending relevant information about our services. Secondary purposes include: sending informational newsletters on financial education, invitations to workshops and events, and preparation of internal statistical studies that do not individually identify you.
4. Transfer of Personal Data
Volsemx does not transfer your personal data to domestic or international third parties, except in cases expressly provided for by the LFPDPPP: when required by competent authorities under applicable law, when necessary for providing a service you have requested, or when a duly substantiated court order exists.
5. ARCO Rights
You have the right to Access, Rectify, Cancel, or Oppose the processing of your personal data (ARCO rights), as established in articles 28 through 35 of the LFPDPPP. To exercise these rights, please submit a request to privacidad@volsemx.com, including your full name, a clear description of the data for which you wish to exercise your rights, and any documentation that may facilitate the location of your data. The response period is 20 business days from receipt of your complete request.
6. Use of Cookies and Tracking Technologies
Our website uses first-party and third-party cookies to enhance user experience, analyze navigation patterns, and deliver relevant content. You can manage your cookie preferences through your browser settings or via our cookie consent panel when you first access the site. For more information, please see our Cookie Policy available on this website.
7. Security Measures
Volsemx implements administrative, technical, and physical security measures to protect your personal data against damage, loss, alteration, destruction, or unauthorized access. These measures include encrypted communications via TLS/SSL protocols, restricted information access controls, continuous monitoring of our information systems, and regular staff training on personal data protection.
8. Changes to This Privacy Notice
Volsemx reserves the right to modify this Privacy Notice at any time to reflect changes in our data processing practices, applicable legislation, or any other justified reason. Changes will be published on this page with the corresponding update date. We recommend periodically reviewing this notice to stay informed.
9. Competent Authority
If you believe your right to personal data protection has been violated by any conduct of Volsemx, you may contact the National Institute for Transparency, Access to Information, and Personal Data Protection (INAI) to enforce your rights. For more information, visit www.inai.org.mx or call 800 835 4324.
10. Consent
By using our website and providing your personal data through our forms, you grant your express consent for the processing of your data in accordance with the terms of this Privacy Notice. If you do not agree with the terms described herein, we ask that you refrain from providing your personal data through this site.